hereke silk carpets reviews

I paid 1.350 euro in advance 2010-jan-08 for a carpet that should be delivered within 10-12 weeks. After 13 weeks I asked for status. I got no aswer and the phone number on their web-site is not in use, so I cancelled the order by email after 14 weeks, asking for my money back - §11 Money Back Guarantee. After 21 weeks they sent the carpet directly from Turkey despite the fact that we had agreed upon that it should be sent from within EU (tax reasons). I refused to receive the carpet, 1) I had told them not to send it because I had cancelled the order 2) It was not shipped from within EU. They (T. Bahar and Doris Neudert) do not communicate and has not returned a single cent to me for now 27 weeks!!