FUZHOU SENVIEW OPTICS CO.,LTD reviews

I purchased US$634 of camera lens from a company - Fuzhou Senview Optics Co Ltd in China. They took my money and I never received my camera lens. The goods were apparently lost by UPS during transit. Senview initially promised to provide replacement goods, but this promise never came through. While UPS were willing to compensate an amount of $100 for the loss, and although UPS were primarily at fault, Senview simply refused to make a claim and the responsibility for claims always rests with the shipper. To add insult to injury the company refused to provide me with a remedy. Four months down the track they refuse to do anything about it and they continue to ignore my emails. Do not buy from this company, they cannot be trusted! Especially Owen Chen and Jessica Bao. Their promises are worth nothing, they totally lack a professional business etiquette. It is appalling that such lack of support was made available after the purchase of these goods. If you purchase goods from http://www.senview.com there is a possibility the goods will not arrive and that you will have no access to a remedy. Person dealing with: Jessica Bao Time taken to complete transaction: Several days amount of transaction: $634 Quality of product: Unsure, I never received the goods